Support
Answers to frequently asked questions
Find guidance on Fideum's institutional services, onboarding, custody and staking.
How do I get started with Fideum?
Reach out to our institutional team via the contact form. We'll schedule an onboarding call to understand your needs and walk you through KYC/KYB requirements.
Which assets does Fideum support?
Fideum supports a broad set of digital assets across custody, staking and trade. Specific availability depends on your jurisdiction and the service tier.
How are client assets secured?
Assets are held in segregated, institutional-grade custody with multi-layer security controls, insurance coverage, and regulated operating entities.
Can I integrate Fideum into my existing platform?
Yes. Fideum offers API access and white-label solutions for banks, brokerages and fintech platforms.
Get a Demo of the Fideum Platform
See how our infrastructure for custody, trading, staking and settlement plugs into your institution - through a single API and dashboard.
