Account Manager, Enterprise

About the Role

We are looking for an enterprise account manager to own the success of our largest clients. You will be the primary point of contact post-sale, ensuring clients realize full value from our platform while identifying opportunities for expansion and long-term partnership.

What You Will Do

• Own the full post-sale relationship for a portfolio of enterprise accounts
• Develop and execute account plans that drive adoption, satisfaction, and growth
• Identify and close upsell and cross-sell opportunities within existing accounts
• Partner with implementation and support teams to ensure seamless client onboarding
• Act as the voice of the customer, feeding insights back to product and engineering
• Monitor account health and proactively address risks to retention

What We Look For

• 5+ years of account management or customer success experience in enterprise B2B
• Experience managing complex, multi-stakeholder client relationships
• Track record of meeting or exceeding revenue expansion targets
• Strong understanding of digital assets, fintech, or financial infrastructure
• Excellent communication, presentation, and project management skills
• Ability to translate technical capabilities into business value for clients

Nice to Have

• Experience with API-first platforms or infrastructure-as-a-service
• Familiarity with compliance, custody, or treasury operations
• Background in management consulting or investment banking